Deliveries, Return & Refund Policy
Deliveries & Return Policy
We are offering free standard delivery for orders from UK over £20. A standard fee of £1.99 will be applied for orders less than this amount.
Once your order has been fulfilled, we will send you a confirmation email to the address you entered in your order. This will include your unique tracking number to track your parcel from the courier, if applicable. You can then track the progress of your delivery from dispatch to delivery.
We are committed to ship your order as soon as possible. Like all online retailers, we are working hard to maintain our commitment and continue to serve during these testing times.
We are following UK government recommendations and maintain strict social distancing and regular cleaning of equipment.
We aim to dispatch orders in 1-2 working days. Please keep in mind that small delays might occur during peak times.
If you have not received your shipping confirmation within 4 working days, please don’t hesitate to contact us via firstname.lastname@example.org
We want you to be 100% happy with your purchase but in the event that you want to return an item please e-mail email@example.com.
If an item is in anyway defective, we will of course issue a full refund or provide you with a replacement free of charge.
If an item is unwanted, we need it to be in the same condition that you received it.
Your statutory rights are not affected.